HELP CENTER

HOW CAN WE HELP YOU TODAY?

Sales Inquiry

Have a new project? Discuss your needs with our sales team.

CHAT SALES

Technical Support

Need technical assistance for your ongoing services?

EMAIL SUPPORT

Billing & Admin

Questions regarding invoices, contracts, or legal administration.

CONTACT ADMIN

Common Questions

FREQUENTLY ASKED QUESTIONS

What services does Cyber Matrix offer?

We offer complete End-to-End IT solutions, covering Network Infrastructure, Web & App Development, Digital Marketing (CybermaXia), IoT & Smart City Solutions, System Security (CCTV/Access Control), and Hardware Procurement.

Is Cyber Matrix a legal entity?

Yes, Cyber Matrix is a brand operating under the official legal entity PT. Cyber Inti Akselerasi. We have full legality to serve both government institutions and private corporations.

How do I start a project with you?

It's very easy. You can contact us via WhatsApp at +62 858 8825 6405 or fill out the form on the Contact Us page. Our team will schedule a free consultation session to understand your needs.

Do you serve clients outside Kuningan/West Java?

Absolutely. Although our headquarters is in Kuningan, we serve clients throughout Indonesia. For digital services (Web/Marketing), we work remotely. For physical infrastructure, our team is ready to be deployed to your location.

What is CybermaXia?

CybermaXia is the creative and digital marketing division of Cyber Matrix. We use the cybermaxia.com domain as our primary digital identity.

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